Terms of Service
Last updated June 10, 2026
1. Acceptance of these Terms
These Terms of Service ("Terms") govern your access to and use of The Felt, a software application and website located at thefelt.app and related services (the "Service"), provided by The Felt LLC. By creating an account, accessing, or using the Service, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Service.
You must be at least 18 years old, or the age of majority in your jurisdiction, to use the Service.
2. Description of the Service
The Felt is a leaderboard and statistics tracking platform for home poker games. The Service lets you record game sessions, track player statistics, manage nicknames and avatars, and view leaderboards. The Service is a record-keeping and entertainment tool only. It does not facilitate gambling, host games of chance for money, process wagers, or handle any pot, buy-in, or settlement of funds between players. You are solely responsible for ensuring that any underlying activity you track using the Service is lawful in your jurisdiction.
3. Accounts and Registration
To use most features you must create an account and provide accurate information, including a valid email address. You are responsible for safeguarding your account credentials and for all activity that occurs under your account. Notify us promptly at support@thefelt.app of any unauthorized use. We are not liable for losses arising from your failure to protect your credentials.
4. Free and Paid Plans
The Service offers a free tier and one or more paid subscription tiers ("Paid Plans"). Features available on each tier are described on our pricing page and may change over time.
Billing. Paid Plans are billed on a recurring basis (monthly or annual, as selected) through our third-party payment processor, Stripe. By subscribing to a Paid Plan, you authorize us and Stripe to charge your payment method on a recurring basis until you cancel. We do not store or process your full payment card details ourselves; all payment information is handled by Stripe under its own terms and privacy policy.
Renewals. Subscriptions renew automatically at the end of each billing period at the then-current rate unless you cancel before the renewal date.
Cancellation. You may cancel at any time through your account settings. Cancellation takes effect at the end of the current billing period. You will retain access to Paid Plan features until that date.
Refunds. All payments are final and non-refundable. Except where a refund is required by applicable law, we do not provide refunds or credits for any reason, including for partial billing periods, unused features, or subscription periods remaining after cancellation. By subscribing you acknowledge and agree to this no-refund policy.
Price changes. We may change subscription prices. We will give you advance notice of any price increase, and it will take effect on your next billing period after the notice.
Taxes. Stated prices may not include applicable taxes. You are responsible for any taxes associated with your purchase, which may be calculated and collected at checkout.
5. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose or to facilitate any unlawful gambling or money-transmission activity;
- Upload content that is illegal, infringing, defamatory, harassing, or that violates another person's privacy or rights;
- Upload an avatar, photo, nickname, or other content that you do not have the right to use, or that depicts a third party without their consent;
- Attempt to gain unauthorized access to the Service, other accounts, or our systems;
- Reverse engineer, scrape, or build a competing product from the Service;
- Resell, sublicense, or commercially exploit the Service except as expressly permitted (see the Affiliate Program Terms);
- Interfere with or disrupt the integrity or performance of the Service.
We may suspend or terminate accounts that violate this section.
6. User Content
You retain ownership of the content you submit, including avatars, photos, nicknames, and statistics ("User Content"). You grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, and display your User Content solely to operate and provide the Service. You represent that you have the rights necessary to grant this license and that your User Content does not violate these Terms or any law.
You are responsible for the accuracy of statistics and other data you enter. The Service displays the data you and other users provide; we do not verify it.
7. Intellectual Property
The Service, including its software, design, logos, and the name "The Felt," is owned by The Felt LLC and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for its intended purpose, subject to these Terms. All rights not expressly granted are reserved.
8. Third-Party Services
The Service relies on third-party providers, including Stripe (payments), Tolt (affiliate tracking), Clerk (account authentication), Vercel (application hosting), and Spaceship (domain). Your use of those services may be subject to their own terms. We are not responsible for third-party services.
9. Termination
You may stop using the Service and delete your account at any time. We may suspend or terminate your access at any time if you violate these Terms or if we discontinue the Service. Upon termination, your right to use the Service ceases. Sections that by their nature should survive termination (including ownership, disclaimers, limitation of liability, and dispute resolution) will survive.
10. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DATA WILL BE ACCURATE OR PRESERVED. YOU USE THE SERVICE AT YOUR OWN RISK.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, The Felt LLC AND ITS OWNERS AND AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, PROFITS, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS ($100).
12. Indemnification
You agree to indemnify and hold harmless The Felt LLC and its owners and affiliates from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from your use of the Service, your User Content, or your violation of these Terms or any law.
13. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules.
Informal resolution first. Before filing any claim, you agree to try to resolve the dispute informally by contacting us at support@thefelt.app and allowing 30 days for the parties to reach a resolution.
Binding arbitration. If the dispute is not resolved, you and The Felt LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by final and binding arbitration, rather than in court, except that either party may bring an individual claim in small claims court if it qualifies. The arbitration will be administered by a recognized arbitration provider (such as the American Arbitration Association) under its applicable consumer arbitration rules, before a single arbitrator. The arbitration may be conducted by videoconference or, if an in-person hearing is required, in Los Angeles County, California. Payment of arbitration fees will be governed by the administering provider's rules and applicable law.
Class-action waiver. You and The Felt LLC agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. The arbitrator may not consolidate more than one person's claims or preside over any form of class proceeding.
Opt-out. You may opt out of this arbitration agreement by sending written notice to support@thefelt.app within 30 days of first accepting these Terms. If you opt out, disputes will be resolved in the state or federal courts located in Los Angeles County, California, and you and we consent to personal jurisdiction there.
Severability. If the class-action waiver is found unenforceable as to a particular claim, that claim will proceed in court, but the rest of this Section will remain in effect.
14. Changes to these Terms
We may update these Terms from time to time. If we make material changes, we will notify you by email or through the Service. Your continued use after changes take effect constitutes acceptance.
15. Contact
Questions about these Terms can be sent to support@thefelt.app, The Felt LLC, 5737 Kanan Road #196, Agoura Hills, CA 91301.